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experience - Zendesk desirable Email management/customer support Banking/Finance/Insurance experience preferable and a good...
proficiency in Microsoft Office & Google applications. Experience with Zendesk is a bonus but not essential. Excellent...
like Salesforce, Zendesk , Facebook, Twitter, Microsoft Office suite, etc. Excellent interpersonal and communication skills (verbal...
and maintenance of business applications. WHAT YOU WILL BE DOING Troubleshooting and resolving problems raised in our Zendesk ...
Experience with a ticketing system (Service Cloud, Zendesk , Jira, etc.) Being familiar with tools and environments like Office...
) from our customers using our ticketing platform (Zendesk ). Queries range from passing on simple 'How do I...' queries to internal...
like the National Fraud Database, JIRA, or Zendesk . If you’re driven to deliver fair outcomes and thorough investigations...
communication skills and attention to detail Experience using Zendesk (or similar CRM tool) preferred, but not essential...
, Zendesk , and Slack (or similar). A proactive and solutions-driven mindset. Comfortable using data and insights to guide...
with a strong background in Zendesk , live chat, and ticketing systems to lead a team of dedicated customer service agents. The role... within Zendesk , ensuring efficient handling of live chats and support tickets. Monitor team performance, set KPIs, and provide...
learning or financial services industry Experience of service management platforms such as ZenDesk Specific experience...
systems such as Zendesk . Proven experience managing a VoC programme, including strong understanding of customer feedback...
communication skills and attention to detail Experience using Zendesk (or similar CRM tool) preferred, but not essential...
Supplier Award 2023 Clients: Verizon, Informa plc, Zoopla, Rentokil, Haymarket, SSE, Zendesk , Johnson Controls, ADT...
with support desk tools (Zendesk , Freshdesk, Jira, etc.). Highly organized, the capacity to multitask and work within short time...
certifications like Cyber Essentials or experience supporting CE+ audits is a bonus. CRM or helpdesk experience (e.g., Zendesk ...
, email and Zendesk ) to ensure timely resolution of credit-related queries Investigating and resolving discrepancies or disputes... and reporting tools such as Power BI, Zendesk , or Credit Assist is desirable Why Lithia UK? Enjoy 33 days annual leave...
via Zendesk and telephone within service level agreements, striving for customer advocacy and first contact resolution..., customer success, marketing and tech, to help manage a customer’s payroll. Use Zendesk to record details of all client...
to have SalesForce, Onfido or Zendesk experience Experience with identity documents Experience working in a high growth company...
, empathetic communication. Handling customer interactions through Zendesk (email), App Store Connect, Google Play Console.... Familiarity or willingness to quickly learn customer support tools (Zendesk , App Store Connect, Google Play Console, social media...
will involve recording accurate details of any service issues in Zendesk or the relevant CRM system. Your proactive approach...
to have SalesForce, Onfido or Zendesk experience Experience with identity documents Experience working in a high growth company...
Experience using tools such as; Zendesk , Slack, & Asana Experience working with APIs and integrations Job Responsibilities...
configuration and optimisation of Zendesk (or equivalent) to support scalable operations. Create actionable reports and dashboards..., ideally in a multi-region setup. Deep understanding of modern support tools like Zendesk , Intercom, or similar platforms...
and techniques. Strong command of tools such as Jira, Confluence, Zendesk Experience managing cross-platform development teams...
