, Zendesk, and bespoke internal software to process orders and manage customer queries Performing prescription, clinical need... not essential, it would be beneficial to have: Familiarity with Zendesk and Sage 200 Experience and knowledge of Medical Cannabis...
within the department. Responsibilities will include, but not be limited to: Using Microsoft office, Zendesk, and bespoke... would be beneficial to have: Familiarity with Zendesk and Sage 200 Experience and knowledge of Medical Cannabis...
solutions in public sector services. What You'll Be Doing: ✅ Providing technical support via Zendesk, email, and phone.... What We're Looking For: 🔹 Experience with Zendesk or similar ticketing systems. 🔹 Basic understanding of networking concepts...
with customers either via phone or emails. This is tracked via Zendesk. As we are a small team and due to the inconsistency of the... and escalate concerns accordingly Respond to customer Shipping enquiries via email or telephone, on Zendesk Reading and reporting...
, Zendesk, and Slack-based workflows. Serve as first-level internal support, managing requests and troubleshooting user issues..., and connected tools (e.g., Slack, Jira, Zendesk). Maintain user roles, access permissions, system settings, and configurations...
Customer Ticketing platform (Zendesk). Defining and delivering initiatives to drive customer satisfaction and loyalty... industry, or technical industries e.g. SaaS. Previous experience working with Zendesk. Understanding of the video game...