, you will review accounts on support hold, handle portal customers uploading invoices/portal set ups, and support Zendesk triage... party billing portals. Support AM/PM Zendesk ticket triage for Accounts Receivable Team. Handle low-moderate collections...
requests via Zendesk to ensure consistent service standards Ensuring quality and compliance across all hospitality and event... across teams and stakeholders Proficiency using systems (e.g. Zendesk) to support efficient, high-quality service...
and secured. WHAT YOU WILL BE DOING Administering and managing SaaS products including Zendesk, Amelia, Five9, etc. contact..., Google Analytics, RESTful APIs, JIRA, Confluence, Zendesk, Five9, Amelia or equivalent contact center technologies preferred...
and secured. WHAT YOU WILL BE DOING Administering and managing SaaS products including Zendesk, Amelia, Five9, etc. contact..., Google Analytics, RESTful APIs, JIRA, Confluence, Zendesk, Five9, Amelia or equivalent contact center technologies preferred...
demonstrations and introductory meetings with our sales team to move them through the sales pipeline. Zendesk management - utilise... Zendesk (our CRM system) to track and document all prospecting activities, customer interactions, and lead status updates...
to detail. Familiarity and experience with Zendesk, Office 365, and Insurance CRMs is preferred. Ability to multitask... with Zendesk, Office 365, and Insurance CRMs is preferred, we are open to reviewing applications from all candidates who believe...
demonstrations and introductory meetings with our sales team to move them through the sales pipeline. Zendesk management - utilise... Zendesk (our CRM system) to track and document all prospecting activities, customer interactions, and lead status updates...