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arrival. Requirements: Experience responding to customers and resolving queries in a CRM such as Fresh Desk, Zendesk ...
systems like Zoho, Zendesk , or Jira. Administer user accounts and permissions through Active Directory. Escalate complex...
for internal operations, with hands-on experience implementing AI solutions on top of enterprise systems (e.g., Zendesk , Jira... knowledge of enterprise operational and customer support systems (e.g. Zendesk , Jira, Gainsight) and experience with low-code...
with a strong background in Zendesk , live chat, and ticketing systems to lead a team of dedicated customer service agents. The role... within Zendesk , ensuring efficient handling of live chats and support tickets. Monitor team performance, set KPIs, and provide...
service or e-commerce, ideally with online retail experience. Familiarity with CRM tools (Dixa, Zendesk , or Salesforce...
. Experience working in a mobile app or digital environment (Zendesk experience is a bonus). Experience in a fast‑paced or startup...
with Zendesk is a bonus...
to prioritise your work. You’ll also need: Experience in using tools such as Zendesk , Jira, Confluence, and customer data...
and requests coming through Zendesk . � Communicating with a variety of stakeholders on issues across the company. � Operating...
applications like Salesforce, Zendesk , Facebook, Twitter, Microsoft Office suite, etc. Excellent interpersonal and communication...
, Zendesk , and bespoke internal software to process orders and manage customer queries Ensuring accurate data input... with Zendesk and Sage 200 Experience and knowledge of Medical Cannabis Other information What we offer: We value...
like Salesforce, Zendesk , Facebook, Twitter, Microsoft Office suite, etc. Excellent interpersonal and communication skills (verbal...
(Salesforce, Zendesk , etc.) and other third-party applications. Familiarity with creating and managing Web Services (REST APIs...
., ServiceNow, Jira, Zendesk ). Knowledge of ITIL frameworks and best practices; ITIL certification preferred. Excellent leadership...
within the department. Responsibilities will include, but not be limited to: Using Microsoft office, Zendesk , and bespoke... with Zendesk and Sage 200 Experience and knowledge of Medical Cannabis What we offer: We value progression and development...
., ServiceNow, Jira, Zendesk ). Knowledge of ITIL frameworks and best practices; ITIL certification preferred. Excellent leadership...
proficiency in Microsoft Office & Google applications. Experience with Zendesk is a bonus but not essential. Excellent...
experience - Zendesk desirable Email management/customer support Banking/Finance/Insurance experience preferable and a good...
and maintenance of business applications. WHAT YOU WILL BE DOING Troubleshooting and resolving problems raised in our Zendesk ...
applications like Salesforce, Zendesk , Facebook, Twitter, Microsoft Office suite, etc. Excellent interpersonal and communication...
like Salesforce, Zendesk , Facebook, Twitter, Microsoft Office suite, etc. Excellent interpersonal and communication skills (verbal...
and maintenance of business applications. WHAT YOU WILL BE DOING Troubleshooting and resolving problems raised in our Zendesk ...
Experience with a ticketing system (Service Cloud, Zendesk , Jira, etc.) Being familiar with tools and environments like Office...
Experience with a ticketing system (Service Cloud, Zendesk , Jira, etc.) Being familiar with tools and environments like Office...
) from our customers using our ticketing platform (Zendesk ). Queries range from passing on simple 'How do I...' queries to internal...
